Seeing Systems: Insight & Reframing

Seeing the system clearly creates space for meaningful new possibilities.

Impact delivered for
OUR approach

We combine/blend deep empathy with rapid testing to turn
bold ideas for products, systems, places, learning, experiences, & services—from “what if” into “what works.”

Systems and Social Research

We investigate both the human experience and the systemic forces at play, so we can uncover patterns, power dynamics, and hidden barriers that influence how change happens (or doesn’t). We spark curiosity, invite collaboration, and gently shift the lens from symptoms to systems.

Narrative & Power Mapping

We uncover who holds influence, whose voices are missing, and which stories shape the system. By mapping power and dominant narratives, we reveal leverage points for more inclusive, just, regenerative, and strategic action.

To meet the diverse needs of each project, we offer a modular set of capabilities that can stand alone or work in combination:

Service & Product Design

Designing human-centered—and system-aware—services, tools,
and systems across digital and physical touchpoints.

Strategic Convening

Designing gatherings, workshops, and dialogues that align diverse voices and catalyze action.

Learning Journeys

Creating immersive experiences that support leadership, collaboration, and systems thinking.

Transformative Spaces

Designing places that foster connection, care, and collective imagination, so people can shape what’s next together.

Narrative & Communication Design

Shaping language, visuals, and stories to clarify complexity and drive meaningful engagement.

Cross-Sector Learning Lab.

We work towards co-designing across boundaries by bringing together government, business, civil society, and communities to align on shared challenges, refine solution concepts, and strengthen collective ownership. The lab becomes a creative commons for generating bold, feasible interventions rooted in lived realities.

Portfolio of Solutions & Exploration Design

We design a range of interventions—quick wins, bold bets, and long term system shifts that respond to real needs and emerging possibilities. Each solution is prototyped, tested, and refined in context, creating a dynamic portfolio that learns, adapts, and scales what works.

Not sure where to begin? Let’s map the mix that fits.

Systems are complex. That’s why we mix capabilities—from deep research to bold design to long-view strategy—to meet your challenge in context and support lasting change.

Insight-to-Action Lab Cards

Pick a card to reveal a key tension,

an initial reframe, and a starter action.

What loops can shift the pattern?
“We’re stuck in a loop—same conversations, no progress.”
Which hidden drivers are sustaining the symptoms?
“We’re reacting to symptoms, not the system—it’s stalling our progress."
"We can't seem to find a shared language, we operate from different assumptions."
How are different mental models shaping our work?
Why do these tensions keep emerging?
“Conflicts keep resurfacing, we can’t tell if it’s structural or something deeper.”
How can our metrics reflect our purpose?
"We're chasing metrics, what truly moves us feels unclear."
Now, these cards are simply conversation starters. Real challenges are more nuanced and demand context-driven reframing. Book a call to explore how we can tackle yours.
client success

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Gwynethe Anne Palmos
Programme Analyst, Climate Action